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Adonit Note-UVC Support

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Warranty | Return Policy


Adonit Note-UVC

What is the Adonit NOTE-UVC?

Adonit NOTE-UVC is an active pen with UVC germicidal light. It features Native palm rejection, High accuracy, and fluency, Wakes Up Notes App with Ease, Bluetooth Free.


What devices will Adonit NOTE-UVC work with?

Adonit Note-UVC

Adonit NOTE-UVC is designed to work with 2018 iPad / iPad Pro and newer.

Compatible Devices: iPad Air (3rd / 4th Generation), model A2152, A2123, A2153, A2154, A2072, A2325, A2316, A2324

iPad mini (5th Generation), A2133, A2124, A2126, A2125

iPad (6th / 7th / 8th Generation), A1893, A1954, A2197, A2198, A2200, A2429, A2430, A2270, A2428

iPad Pro (11" all series & 12.9" 3rd, 4th, 5th gen), A1876, A2014, A1895, A1983, A1980, A2013, A1934, A1979, A2230, A2232, A2068, A2069, A2228, A2229


I have an iPad Pro 2018 and why I can not use it with Adonit NOTE-UVC?

Adonit NOTE-UVC supports all models listed and also supports iOS version 12.2 only or newer. To use it, update iOS to version 12.2. it should work with Adonit NOTE-UVC.

Please disconnect previously connected digital pencils, such as Apple Pencil.


I have updated iOS to 12.2 or newer version, why I am still unable to use Adonit NOTE-UVC with my device?

Please disconnect previously connected digital pencils, such as Apple Pencil.


Can I use Adonit NOTE-UVC on other capacitive touchscreen devices? (i.e. iOS device)

No. Adonit NOTE-UVC is designed for only a few iOS tablets. If your device is not in the list, we have other styluses for you, please refer to our iOS compatible stylus list to find out the best stylus for you.


Does Adonit NOTE-UVC have Bluetooth? Do I need to pair the Adonit NOTE-UVC with an app?

No, Adonit NOTE-UVC does not have Bluetooth. You don’t need to pair your Adonit NOTE-UVC with the device or Bluetooth, just power it on to use.


How do you begin using Adonit NOTE-UVC stylus function?

To begin using Adonit NOTE-UVC, simply hold down the button until a blue light is illuminated.Then place the tip on the screen to navigate, tap or write. You could also wake up the Note app at screen lock, by double tap on the screen, it launches the Note app


How do you turn on / off Adonit NOTE-UVC stylus?

1) Turn your Adonit NOTE-UVC ON by holding down the button, a solid blue light is on.
2) Turn your Adonit NOTE-UVC OFF by holding down button, the light goes off.


Does Adonit NOTE-UVC stylus automatically turn off?

Adonit NOTE-UVC will automatically turn off after 20 minutes if no button is pressed or no movement of the pen is detected.


How to turn on UVC light?

Hold the button for 3 seconds to turn on UVC light.
The LED indicator light will flash and the UVC function is activated.


How to turn off UVC light?

1. UVC function will automatically turn off when you use it for 1 minute.
2. Press the button will turn off UVC right away.


What do the LED light’s mean on the Adonit NOTE-UVC?

Blue light turns on: Adonit NOTE-UVC has been powered on or fully charged.
Blue light flashing: indicates that the UVC germicidal light is in use.
No light: Adonit NOTE-UVC has been powered off.
Red light flashes: Adonit NOTE-UVC has low power.
Red light turns on: Adonit NOTE-UVC is under charging


Can I still use UVC light when Adonit NOTE-UVC is in red LED and does it weaken UVC’s kill level on germs and bacteria?

When in red, UVC treatment time will reduce to less than a minute. It’s advisable to recharge when pen in red.


How do I charge my Adonit NOTE-UVC?

To charge, just insert the included standard micro USB connector into the charging end of Adonit NOTE-UVC and plug the remaining end into a standard USB port.


How long does it take to charge Adonit NOTE-UVC?

Adonit NOTE-UVC should be fully charged in 1hr.


How long will Adonit NOTE-UVC last on a full charge? What is the battery life of the Adonit NOTE-UVC?

12 hours of continuous writing or 30 minutes for UVC light.


Can the button be used for something besides turning on/off?

No. button services only like a power switch.


How do I use the special features of Adonit NOTE-UVC? (i.e palm rejection)

As long as your device supports Adonit NOTE-UVC, it will support the advanced features like palm rejection. No need to set up in your device or apps. However, some apps may choose not to enable those active stylus features.


What apps do you recommend for Adonit NOTE-UVC?

Adonit NOTE-UVC will work as a basic non-Bluetooth stylus in any iOS app. For a full list of compatible apps, please visit our Adonit Connected Apps Page.


Does Adonit NOTE-UVC support tilt for shading?

No.


Does Adonit NOTE-UVC support pressure sensitivity?

No.


How many long does germicidal illuminating take to an effective kill with Adonit NOTE-UVC?

1 minutes of light treatment is effective.


Can I use stylus for writing while UVC is being activated?

No, Adonit NOTE-UVC has two modes, UVC light and writing. When UVC is being activated, writing will be switched off.


Can I use Adonit Note’s UVC light while the pen is being charged?

Yes


Does NOTE-UVC have an eye protection mechanism?

For eye protection, when the stylus is upward 180 degrees turned, it will automatically turn off temporarily. When facing an object on a flat surface, the UVC LED will resume beaming. It will turn off automatically after the total antibacterial time reaches 1 minute.


Can the UVC lamp irradiate the skin?

Do not shine the UVC lamp for a long time on the skin.


What is the best use distance of UVC light?

Disinfect from the contaminated surface at the most 2cm away for the best results.


Is there any replacement part available for Adonit NOTE-UVC?

Yes. Adonit NOTE-UVC has a replacement tip available for purchase online. The tip is designed to be removable so that it can be replaced if necessary. Replacement tips can be purchased from our Spare Parts page.


What comes in the box?

Adonit NOTE-UVC, micro USB charging cable, and user manual.


Still have questions?

Email us athelp@adonit.netand we’ll be glad to lend you a hand.